All products shall be shipped from India.

 

Gitanjali Fashions shall not be liable for delays resulting from incomplete shipping address. In the event of a reshipment of the same order, its responsibility of the customer to pay re-shipping charges for the reshipment and any related fines/penalties/charges.

 

For safer delivery of products they are packed in water proof material and corrugated boxes. All products are dispatched by best transports/courier agencies and home delivered within approximately 3 to 7 working days after dispatch of the shipment.

 

Gift deliveries being made to schools, colleges are solely at customer risks. In case the governing authority of such places failed to accept the parcel, for any reason Gitanjali Fashions under no circumstances will not issue a refund or credit to the customer account, nor shall Gitanjali Fashions reship the same order. For a special or preferred delivery date, the Customer shall necessarily mention the required delivery date. If the order does not contain any delivery date, the package shall be delivered, as soon as possible.

 

Generally no deliveries can be made on Saturdays and Sundays. However, in case of emergency, solely at the discretion of Gitanjali Fashions, delivery may be made on Saturdays.

 

Since transport/courier agencies do not deliver to P.O. Box address, customers are requested to provide full address with pin code / zip code. The billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.

 

Gitanjali Fashions uses the services of the best transport/courier agencies such as First Flight, FedEx, DTDC and Speed Post etc, which deliver within 48-72 hours in all Major cities of India.

 

In case customer wishes to avail other alternate shipping options, Gitanjali Fashions may then suggest other options. On special request, Gitanjali Fashions may also provide special quotes for shipping. Customer may send email to support@gitanjalifashions.com for further information.

 

In case of multiple orders, Customer may receive the same separately, depending on product availability and shipping address locations.

 

Gitanjali Fashions shall not give any refund, returns, replacement & exchange for reason of delay caused due to the carrier agency. However, at its sole discretion, Gitanjali Fashions may agree to provide credit which may be used for future orders.

 

Gitanjali Fashions shall intimate by email, in case of delay in shipping due to un-availability of stock or due to unusual delay in dispatching an order.

 

All orders sent by Gitanjali Fashions are fully insured at no extra cost to customers.

 

However, Gitanjali Fashions shall not be responsible for loss of packages (full or partial), once the same has been delivered by the carrier agency at the address provided by the customer at the time of placing of order.

 

In Order to get an accurate estimate of shipment time, kindly email the order number or item codes. As far as possible, orders shall be processed within 48-72 hours of the order being placed with Gitanjali Fashions. Expected shipment time is 8-15 business days, all other factors being optimum.

 

Gitanjali Fashions shall provide details of shipment via email alerts to the customer, once package is handed across to the carrier agency. The email alerts shall contain the transport/courier agency’s website details along with tracking number and expected date of delivery. The Customer may use the said details to keep a check on status of the package.

 

Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.

 

Postal Address as provided by the Customer may be changed within 24 hours of placing of Order, and not later; by making the said request via email to support@gitanjalifashions.com

 

Time to ship as mentioned above is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

 

However benefits such as some store credit to be used for future orders, free gift etc can be allowed on case to case basis.

 

If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail or by telephone.

 

However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.